Employer Services
The Managed Care Center, Inc.'s employee assistance program is designed to serve individuals and organizations. The program’s goals are to:
- Help employees resolve personal problems which may interfere with job performance and/or job stability
- Help organizations retain valued employees, improve employee productivity and promote healthier lifestyles
- Reduce healthcare costs by providing an integrated system of employee assistance, managed care and benefits coordination which can help meet corporate objectives while assuring quality care
Services Include
- Screening/Assessment - Employees and family members have
personal and confidential access to professional counselors
for a thorough evaluation of the nature and extent of the
problem. Appropriate assessment is vital and affects all
aspects of further care. Counselors are trained in
identifying and addressing substance abuse and mental health
issues.
- Intervention - Covered employees and family members are
encouraged to contact the program for early intervention, or
may be referred by a supervisor if personal problems begin
to affect work performance. Intervention includes emergency
access to counselors for crises, trauma situations,
substance abuse and psychiatric emergencies should they
arise. On-site consultations are available to supervisors
faced with crisis situations in the workplace.
- Counseling - Individual and group counseling are
provided by licensed professional counselors and licensed
chemical dependency counselors. Services are tailored to
meet the needs of the individual and family situations and
the identified problems. Counselors address concerns
including family problems, marital difficulties, substance
abuse issues, financial and legal concerns, emotional and
psychological concerns.
- Training, Consultation and Workshops - Individuals and
organizations benefit from a program which focuses on
education and prevention as well as counseling. These
services are a vital part of the employee assistance program
and address such issues as stress management, conflict
resolution, grief and loss. Supervisors and management
receive training on identifying and referring troubled
employees.
- Benefit Coordination/Managed Care - Employee assistance
programs have provided some form of managed behavioral
healthcare since their inception in the 1950’s. Our program
offers several components which compliment a company's
existing benefits package. Included are pre-certification
for mental/nervous, substance abuse services, continued stay
or utilization review, access to network providers and
continued follow-up/case management services. The benefits
coordination components are flexible enough to integrate
into an organization’s existing benefit plan without
alienating employees by eliminating choices.
- Community Relations - Your employee assistance program
is the consultant to your company’s healthcare issues. Our
program provides extensive behavioral healthcare services as
well as an avenue for accessing community resources when
necessary. By developing and promoting needed services in
our community, we seek to help develop a behavioral
healthcare system by identifying and supporting quality
providers who share our professional commitment to clients
and companies. When we take care of the client, we serve all
parties involved.
